We’ve put together answers to some of the most common questions to make your shopping experience with LUXVO clear, simple, and hassle-free.

Where is LUXVO located?
LUXVO operates from the United Kingdom.
Our business address is:
49 Wensleydale Rd, Bradford BD3 8NA, United Kingdom

Do you offer free shipping?
Yes. We offer Free Shipping on all UK orders, with no minimum purchase required.

How long does delivery take?
Orders follow this general timeline:

Order processing: 1–2 business days (Monday to Friday)
Shipping transit: 3–5 business days
Total estimated delivery time: 4–7 business days (Monday to Friday)

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or peak seasons.

Will I receive an order confirmation email?
Yes. Once your order is successfully placed, you will receive an order confirmation email with your purchase details.

Do you provide order tracking?
Yes. Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number.

Tracking details usually become active within 24–48 hours after dispatch.

What is LUXVO’s return policy?
We offer a simple and customer-friendly return process.
Full details, including eligibility requirements and timelines, can be found on our Return & Refund Policy page.

How do I request a return?
To start a return, please contact us at:

Email: support@luxvo.shop

Make sure to include your order number and the reason for return so we can assist you quickly.

Are there any items that cannot be returned?
Certain items marked as final sale may not be eligible for return.
Any such conditions will be clearly mentioned on the product page before purchase.

Customer Support
If you have any questions or need assistance, our support team is here to help:

CONTACT INFORMATION

Business Name: LUXVO

Business Hours: 24/7 (Monday to Friday)

Business Number: +44 7988 521472

Business Email: support@luxvo.shop

Business Address: 49 Wensleydale Rd, Bradford BD3 8NA, United Kingdom

We’re committed to providing fast, friendly support and a smooth shopping experience every time you shop with LUXVO.